Mandisa Makubalo


Over the past 12 years I have gained an enormous amount of experience working for some of South Africa's large corporates in Customer Services environments. I have worked in the following industries, Consulting (Waste Management), Petro-Chemical, Business Process Outsourcing, Retail, Telecommunications (International), Financial Services, Retail and Banking. I am a strategic leader born in Cape Town who is a member of the Western Cape Business Opportunities Forum (WECBOF), Black Management Forum (BMF), SiMODISA, Lionesses of Africa, Standard Bank TopWomen Awards and WeConnect South Africa, Future Females and the Global Forum of Women Entrepreneurs. I was recently interviewed and featured by Lionnesses of Africa around the work that I do as a South African Entrepreneur and in 2018 I was featured by SiMODISA as Entrepreneur Feature of the Week and was nominated by SAVCA & SiMODISA for the VCOH initiative to work with Knife Capital VC to enhance her business value proposition to access market opportunities. I have extensive experience in the corporate world having served in various leadership roles over the last 10 years working with B2C and B2B businesses. I have worked in various capacities which include Stakeholder Relationship Management, Customer Services environments, Operations Management, Projects, Services Management and Communications.

I have worked with and lead organisational teams, contractors, vendors, suppliers to meet high organisational, operational and relationship goals. I have studied in the Marketing and Sales Management field and completed Leadership Development Programmes through the University of Stellenbosch Business School. I have served as a leader in various committees and has been awarded for my ability to lead and manage teams. In my career I have travelled both nationally and internationally where I assisted large corporates in setting up business divisions. I have successfully defined, led and implemented business functions and processes for some of these large corporates.